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I cancel or return my order?
RETURNS & REFUNDS:
Because each order is
custom-printed to your specifications,
returns, and refunds are
not possible on printed items.
Blank check stock or window envelopes
are returnable with a 10% restocking
fee within 30 days of invoice.
All items must be in "as-new"
resellable condition, in original
packaging. Shipping charges are
never refundable, and returned
items are shipped at buyer expense.
REFUNDS AFTER 30 DAYS.
return an item, please email customer
with your order number and your
request to return an item. We
will issue a RMA number and instructions
** All returned stock must have
a RMA number provided by out customer
service, please email our customer
to assist you.
If your order has not
yet been processed, we may be
able to cancel it at no charge.
If however, it has entered into
print production, we may be able
to cancel it without a cancellation
charge. Once your order has been
printed, it is not possible to
cancel and you are responsible
for payment. Printing is a customized
product, therefore, we are unable
to resell the customized merchandise.
you must cancel an order for any
reason, please email our customer
care department immediately
for assistance. Our Customer Service
Representative will determine
whether the order has already
started in production and reply
with your available options.